“On 6 August 2012, Kassy Pajarillo issued an urgent appeal on the social network Twitter: her mother and grandmother were trapped by surging floodwaters in the Filipino capital, Manila, could anybody help? Within minutes, emergency responders hat dispatched a military truck, and her family was saved.
Kassy was one of thousands of people that day who turned to digital social networks, galvanizing communities across the city and beyond to join hands: Government authorities, emergency responders, health officials, private businesses, multinational corporations and local citizen Groups.”
(source: Humanitarianism in the Networking Age)